Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how wc776 ("the Platform", "we", "us", "our") collects, processes, stores, shares and protects the personal data of users ("you", "the Player", "User") who access or use the services available at wc776.cam ("the Website").

wc776 operates as an online sports betting and casino entertainment platform. We understand that privacy is important to our players — whether you are following PSL cricket in Karachi, placing a live football bet in Lahore, or enjoying live casino games in Islamabad. We are committed to being clear about the data we hold, why we hold it, and how you can exercise control over it.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling policy, both of which are incorporated by reference. Where there is a conflict between this Policy and our Terms & Conditions on a data-related matter, this Policy shall take precedence.

2 Definitions

The following defined terms apply throughout this Policy:

• "Personal Data" — any information that identifies or can reasonably identify a living individual, directly or in combination with other data held by the Platform.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, deletion or destruction.
• "Controller" — the entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, the Controller is wc776.
• "Processor" — any third party that processes Personal Data on behalf of wc776 under a written agreement and subject to the Controller's instructions.
• "KYC Data" — documentation collected as part of Know Your Customer identity and age verification procedures, including government-issued ID, proof of address and source-of-funds materials.
• "Cookies" — small text files placed on your device by a web server to store session or preference information. See Section 10 for full details.
• "Account" — a registered player account on the wc776 Platform.
• "Applicable Law" — all laws, regulations and binding regulatory guidance applicable to the processing of Personal Data in the jurisdiction governing the Platform's operations.

3 Data We Collect

wc776 collects Personal Data across several categories depending on how you interact with the Platform:

3.1 Registration & Account Data

• Full legal name, date of birth and gender;
• Residential address (including city — e.g., Karachi, Lahore, Rawalpindi, Faisalabad, Multan, Peshawar or Islamabad);
• Email address and contact phone number;
• Username, password (stored in hashed form only), and security preferences;
• Account currency selection and preferred language settings.

3.2 KYC & Verification Data

• Copies of government-issued photo identification (e.g., CNIC, passport, driving licence);
• Proof of residential address (e.g., utility bill or bank statement);
• Proof of payment method ownership;
• Source of funds documentation where required by compliance review;
• Facial verification or liveness-check images where required by the KYC process.

3.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and methods;
• Payment reference numbers and transaction identifiers;
• Account balance history and bonus activity;
• Betting and gaming history including stakes, markets, outcomes and session duration.

3.4 Technical & Device Data

• IP address and approximate geolocation derived from it;
• Device type, operating system, browser type and version;
• Session timestamps, page-view logs and navigation paths;
• Cookie identifiers and similar tracking technology data (see Section 10).

3.5 Communications Data

• Content of support tickets, live chat transcripts and emails submitted to wc776;
• Survey responses and feedback submissions;
• Records of marketing consent and communication preferences.

4 How Data Is Collected

We collect Personal Data through the following channels:

4.1 Directly from You

When you register an Account, complete KYC verification, make deposits or withdrawals, place bets, contact customer support, respond to surveys, or interact with any feature of the Platform that requires input from you.

4.2 Automatically

Through cookies, server logs, pixel tags, and similar technologies that record technical data about your device and session each time you access the Website. See Section 10 for a full breakdown of our cookie practices.

4.3 From Third Parties

From identity verification and KYC service providers engaged to assist with document authentication; from fraud prevention and anti-money laundering (AML) screening databases; and from payment processors who confirm transaction status and payment method details. Where wc776 receives data from third parties, it is used solely for the purposes stated in this Policy and subject to the same safeguards applied to directly collected data.

5 Legal Basis for Processing

wc776 processes your Personal Data on the following legal bases, as applicable under the governing data protection framework:

• Contractual Necessity: Processing required to register your Account, manage your balance, process bets, and fulfil our obligations under the Terms & Conditions.
• Legal Obligation: Processing required to comply with KYC, AML, and regulatory obligations imposed by the Platform's operating licence and applicable law.
• Legitimate Interests: Processing carried out for fraud prevention, security, responsible gambling monitoring, Platform improvement, and internal analytics, where those interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, non-essential cookies, and certain profiling activities — where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

6 How We Use Your Data

Personal Data collected by wc776 is used for the following purposes:

• Account Management: Creating, maintaining, and securing your wc776 Account; authenticating login sessions; and processing Account closure requests.
• Platform Services: Enabling you to place bets on cricket, PSL, ICC tournaments, football, UFC and other markets; access live casino products; and use all Platform features.
• Payment Processing: Executing deposit and withdrawal transactions, verifying payment method ownership, and maintaining transaction records.
• KYC & Compliance: Verifying your identity and age, meeting AML obligations, and satisfying requirements imposed by the Platform's operating licence.
• Responsible Gambling: Monitoring play patterns to identify indicators of gambling-related harm; applying account limits or restrictions where required; and communicating responsible gambling information in accordance with our Responsible Gambling policy.
• Security & Fraud Prevention: Detecting and preventing unauthorised account access, bonus abuse, collusion, money laundering, and other forms of fraud or prohibited conduct.
• Customer Support: Responding to enquiries, resolving disputes, and maintaining support records.
• Marketing & Promotions: Sending promotional offers, bonus notifications, and relevant sports content updates — only where you have provided consent or where permitted under applicable law. You may opt out at any time.
• Analytics & Improvement: Analysing aggregated Platform usage data to improve the user experience, optimise game performance, and enhance security measures.

7 Data Sharing & Disclosure

wc776 does not sell, rent or trade your Personal Data to third parties for their own commercial purposes. We may share your data in the following limited circumstances:

7.1 Service Providers (Processors)

We engage third-party service providers to assist with payment processing, identity verification, fraud screening, customer support tooling, data hosting, and analytics. These providers act as Processors under written agreements that prohibit them from using your data for any purpose beyond the specific service they provide to wc776.

7.2 Game Content Providers

Casino game and sports data providers may receive limited technical data (such as session tokens and anonymised player identifiers) to enable game functionality, jackpot processing, and betting market delivery. These providers do not receive your full personal profile.

7.3 Regulatory & Law Enforcement Authorities

We may be required by law, court order, or competent regulatory authority to disclose Personal Data. In such cases, wc776 will comply with any legally binding disclosure obligation and, where permitted, will notify the affected Player.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the Platform's business, Personal Data held by wc776 may be transferred to the acquiring entity. You will be notified of any such transfer and of any material change to this Privacy Policy that results from it.

8 International Data Transfers

wc776 operates internationally and your Personal Data may be transferred to, stored in, or processed in countries outside your country of residence. These jurisdictions may have data protection laws that differ from those applicable in your home country.

Where Personal Data is transferred internationally, wc776 implements appropriate safeguards consistent with the requirements of the governing data protection framework, including contractual clauses with receiving parties that require them to protect your data to an equivalent standard as this Policy.

By using the Platform, you acknowledge that your Personal Data may be processed in jurisdictions outside Pakistan. We take reasonable steps to ensure that any international transfer is conducted securely and that your data rights are maintained regardless of where processing takes place.

9 Data Retention

wc776 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following general retention principles apply:

• Account Data: Retained for the duration of your active Account plus a minimum post-closure period as required by the Platform's licensing obligations (typically five to seven years).
• KYC & Compliance Data: Retained for the period required by applicable AML and KYC regulations, which is generally five years from the end of the business relationship.
• Financial & Transaction Records: Retained for a minimum of five years from the date of each transaction, or longer where required by applicable law.
• Support Communications: Retained for three years from the date of last contact, unless a longer period is required by an active dispute or legal matter.
• Technical & Session Logs: Retained for up to twelve months for security and fraud detection purposes, then deleted or anonymised.
• Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.

At the end of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

10 Cookies & Tracking Technologies

wc776 uses cookies and similar technologies (including pixel tags, web beacons, and local storage objects) to operate the Platform, maintain session security, and understand how users engage with the Website.

10.1 Types of Cookies We Use

10.2 Managing Cookies

Strictly necessary cookies cannot be disabled without affecting core Platform functionality including the ability to log in and place bets. All other cookie categories may be adjusted through your browser settings or, where a cookie preference centre is available on the Platform, through that interface. Note that disabling certain functional cookies may affect your user experience (for example, saved preferences may reset between sessions).

11 Security Measures

wc776 implements technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your browser and our servers;
• Encryption of sensitive data at rest, including passwords (stored as salted hashes only);
• Role-based access controls ensuring that only authorised personnel can access Personal Data records;
• Regular security audits, vulnerability scanning and penetration testing;
• Documented incident response procedures for data breaches, including notification obligations where required by applicable law;
• Secure third-party data processing agreements with all Processors who handle Personal Data on our behalf.

No data transmission over the internet or storage system can be guaranteed to be 100% secure. While we apply rigorous safeguards, you are also responsible for maintaining the security of your Account credentials. If you suspect unauthorised access to your Account, contact us immediately at [email protected].

12 Your Data Rights

Depending on the data protection laws applicable to your situation, you may hold some or all of the following rights in relation to your Personal Data processed by wc776:

• Right of Access: You may request a copy of the Personal Data we hold about you and information about how it is processed.
• Right to Rectification: You may request correction of inaccurate or incomplete Personal Data. For basic profile updates, you can make corrections directly within your Account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data in certain circumstances, for example where it is no longer necessary for the purpose for which it was collected. This right is subject to overriding legal obligations — we may be required to retain certain data by law even after an erasure request.
• Right to Restrict Processing: You may request that we limit how we use your data in specific circumstances, such as where you contest its accuracy or object to its use.
• Right to Data Portability: Where processing is based on your consent or a contract with you, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling and direct marketing. Marketing opt-outs take effect immediately upon request.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

To exercise any of these rights, contact our support team at [email protected] (plain text — not a clickable link). We will acknowledge your request promptly and aim to respond within the timeframe prescribed by applicable law (typically 30 days). We may need to verify your identity before processing a data rights request.

13 Minors

The wc776 Platform is strictly intended for adults aged 18 and above, or the higher minimum age required by the operator or the license jurisdiction. We do not knowingly collect Personal Data from individuals below the applicable minimum age. Age verification is a mandatory step of our registration and KYC process.

If we become aware that Personal Data has been collected from a person below the minimum age without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated Account. If you believe that a minor has registered on the Platform, please contact us at [email protected] so we can investigate promptly.

14 Pakistan-Specific Notice

wc776 serves players across Pakistan, including in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We recognise that Pakistan has specific laws and regulations relevant to data processing and online services, including the Prevention of Electronic Crimes Act (PECA) 2016 and related subordinate legislation.

Payment provider names referenced on this Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are cited as familiar Pakistan market context only. These institutions do not endorse, support, or have any affiliation with the wc776 Platform. Any data shared with payment processors in connection with a transaction you initiate is governed by those processors' own privacy policies.

15 Policy Amendments

wc776 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the effective date displayed at the top of this page and, where reasonably practicable, notify registered Players via email or an in-Account notification.

We encourage you to review this Policy periodically to stay informed about how we protect your data. Your continued use of the Platform following any update constitutes acknowledgement of the revised Policy. If you do not agree to a material change, you should cease using the Platform and request Account closure in accordance with our Terms & Conditions.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact our support team. We handle all privacy-related correspondence with priority and aim to respond within the timeframe required by applicable law.